What is MyCouncil?

MyCouncil is a convenient and secure service for people to interact with Sunshine Coast Council online.

You need to register with MyCouncil to:

  • manage your rates notice delivery method
  • initiate and track a service request
  • check account balances
  • view property and animal registration information
  • create a listing in the CommunityHub directory
  • submit a notice of engagement.

If you have already registered with MyCouncil - log in now

If you have already registered with MyCouncil in the past - for personal or business access or as a CommunityHub administrator, please log in.

New to MyCouncil? Register now

You only ever need to register once - but there are two different ways to get there.
Choose the most relevant option as a starting point and then you can add anything else you need once you
have registered.

Personal Access

Are you a Sunshine Coast resident, property owner or animal owner?

If you want online access to:

  • rates notices delivery options
  • requests for services
  • property and rates
  • dog and cat registrations
  • applications, licenses, renewals and payments

you need personal access to MyCouncil services.

We will ask you for a council reference number.

Personal Access Registration

Full Business Access

Are you an authority for a business, trust or superfund, charity or Government Agency?

If your organisation wants online access to:

  • rates notice delivery options
  • property and rates
  • applications, licenses, renewals and payments
  • requests for services
  • lodge building & plumbing applications

you need business access to MyCouncil services.

We will ask you for a letter of authority and a council reference number for your business.

Full Business Access Registration
Picture of family walking on beach

Use MyCouncil as a guest

If you don't want to register for MyCouncil you can still use some of Sunshine Coast Council's handy MyCouncil Services as a guest by clicking one of the links below:

Basic Business Access

Do you work for a business and want to act on their behalf?

If you work for a business who has registered for MyCouncil Services and want to submit applications and documentation online, then you need to register with MyCouncil.

CommunityHub Access

Do you want to add a listing to the ?

If you want to add a Sunshine Coast community group, professional artist or government service to the CommunityHub directory you need to register with MyCouncil.